Welcome to Gurr Auto

I needed a Safety Inspection on my 8+ year old vehicle and booked an appointment on-line with Gurr’s. Within a short time , I received a detailed report via text, including pictures of required work. They also called me to ensure I understood and agreed on the steps to get it done and the vehicle passed. The work was completed and I was able to pick up the vehicle earlier than expected. Throughout, the Gurr’s people were warm and friendly and backed by a quick and efficient process. Thank you, Gurr’s!

T Egbert Dec 12, 2024

Excellent service, they helped me right away when my van had some issues, Even though it was last minute near the end of the day. Shout out to Suzanne who was so kind when I was clearly frazzled! Definitely be back!!

Jenni B Dec 12, 2024

I like to wait until I’ve had multiple experiences before leaving a review, and after several appointments at Gurr Auto, I can confidently say their service is excellent from start to finish. Suzanne at the front desk is fantastic, and they even provided a rental car for the afternoon while work was being done. I also appreciated the detailed email report with a video from the technician explaining any issues they noticed before I picked up my car. Great experience overall—thanks, Gurr Auto!

Matt Buzzell Nov 11, 2024

Exceptional service every single time. Honest, quick, and friendly staff. It has been my trusted auto shop in St. Thomas for years!

Ana Paula SB Nov 11, 2024

The best customer service I’ve ever had! Passionate and so helpful. Highly recommend

Lyndsey Simpson Nov 11, 2024

Really good experience, from booking my car for the service appointment to the work they did on the car. Very transparent with pricing and what needs to be worked on so you don’t get surprised by extra charges.

Gbenga B Oct 10, 2024

Have been here on two occasions now as I am new in town. Both nothing but some of the best customer service I have ever received. Fast and friendly. The report I received before from the technician about what needed to be done and why is state of the art. They truly are a modern service centre. Great addition to your tech stack. 10 out of 10.

Craig White Oct 10, 2024

Great people great job and priced right. Thanks for your great work.

Rick Silverman Oct 10, 2024

A great place to bing your vehicles the staff make you feel at home and explain everything That has to be done to your vehicle We for sure will be bringing our vehicle there again Karl and Colette

Karl Radske Oct 10, 2024

Booked an appointment online for a safety inspection and it was an amazing experience. Suzanne made the process smooth and the team at Gurr Auto did a great job with my safety inspection and tire repair work! Would recommend to anyone in St.Thomas!

Anthony Rocha Oct 10, 2024

My experience at Gurr Auto far exceeded my expectations. Their professional, courteous staff and attention to detail went above and beyond. I highly recommend their excellent service.

Nancy Cartwright Oct 10, 2024

They are amazing at what they do. The inspection service they provide is extremely in depth, even including a website link where they go over all parts that are in good condition, could be replaced, and should be replaced. Not to mention but the courtesy cars are a huge bonus for the multi-day jobs. 10/10, will come again

Aiden Martin Sep 9, 2024

The staff at Gurr Auto did a fantastic job setting my expectations when I dropped my car off. They were very clear when they would get back to me about what needed to be serviced. They provided an estimate via email and text which included detailed explanations of what they inspected, what was fine and what needed to be repaired as well as videos of each inspected item. The estimate they provided was reasonable, and when they picked me up the price was an exact match to the estimate. A fantastic service experience from start to finish. I would highly recommend them, and will be returning for future service to my vehicle.

John Hopkins Sep 9, 2024

Absolutely the best!!! No pressure, honest, didn't try to sell me services I didn't need. Their Vehicle Condition Report video was awesome. It showed and explained their recommendations, as well as, what was going well. It's a bonus to hear the positive too. I later forwarded the video to a trusted mechanic and he totally agreed with their recommendations. They definitely went above and beyond the call of duty. I will definitely share my great experience with others.

Tammie Laur Jun 6, 2024

Recently moved to St Thomas and after doing a search on places to take my car, We went with Gurr Auto and were not disappointed at all. Amazing place that’s upfront and honest with the work that needs to be done and what can wait. Very knowledgeable and friendly staff. Highly recommend. Would give 8 stars if I could!

Ron Aug 8, 2024

Gurr Auto has great service fixed our flat tire quickly and I didn't even have a appointment.

cindy dadson Aug 8, 2024

Gurr Auto, was outstanding! I live in Hamilton and was meeting some clients out in St. Thomas until I had some car trouble. We pulled into Gurr Auto, and right away the customer service made me feel safe and willing to take my stress away. While I sat in my car, I had a mechanic come up to me to make sure I was okay. Suzanne at customer service desk, was super helpful and trustworthy. I knew right away I was in good hands and wouldn’t be taken advantage of my venerable situation. They took my car in right away, even though they were super busy and within 15mins of they provided me with a solution. Thank you to everyone at Gurr Auto for all the help. Celia

Celia Marques Aug 8, 2024

Everyone there is great! Amazing waiting room. Knowledgeable staff. Every time I leave I learn a new thing about my vehicle. What more could you ask for!

Austin Jul 7, 2022

Excellent service, great people

Mohammed Al-Salahi Jun 6, 2024

I can't say it enough but the good people at Gurr Auto go above and beyond to make sure you and your vehicle are satisfied. Everyone there is extremely friendly and the atmosphere is great. I highly recommend Gurr Auto to anyone in need of vehicle maintenance. Big shout out to Brian at the counter for all his efforts during my visits! Thank you all for your hard work and great customer service!

Matthew Cox Jun 6, 2024

Excellent service and great communication

Naazim Sufi Jun 6, 2024

Everything was great, the car is running great. The service from the moment I walked in was exceptional. A very well run business, very professional and extremely curious. Thanks for a great experience.

Bill Roach Jun 6, 2024

John and his Team are second to none and should be your choice for vehicle service and maintenance in St.Thomas!

Anne Mansell May 5, 2024

Always the best service and thinking of the customers first

Travis French May 5, 2024

Grrr Auto is a trustworthy garage to bring your vehicle. I live out of town and at other shops I had to wait all day or have someone to pick me up and bring me home . At Grrr auto they have a loner vehicle I can borrow so I can go back home . I really appreciate this service that they provide. I can trust their work done to my vehicle and they have competitive pricing too. If you are looking for a garage to bring your vehicle I highly recommend Gurr auto .

Carl Drent Apr 4, 2024

Wonderful customer service. Excellent service and a great 360 view of your car maintenance.

dennis akpan Apr 4, 2024

I've been going to Gurr Auto for about three years now and every time we go it is a great experience! This is a nice family owned shop with a very warm and inviting vibe. I've taken both my cars here and have had no problems with any work that was done. If you are looking for a new shop to go to, definitely give them a try. You wont be disappointed. :) Thank you Suzanne, John, Jessie and Brian. Thank you as well to the entire mechanic team. Keep it up! 😊

Alexander Isakovic Jul 7, 2021

I was extremely satisfied with the service at Gurr Auto, they really take good care of your car.

Eric Sona Oct 10, 2022

Genuine repairs for genuine car problems. Genuine customer care service providers.

Sushil Ty Mar 3, 2024

The service I experienced at Gurr was incredible. Brian greeted me very happily and immediately began explaining how they were going to take care of my service. They have a great communication system where they text me with photos of things they found and suggestions. No pressure in any way to try and sell me more service. They were awesome from start to finish. Highly recommend!!!

Mark and Lisa McIntosh Feb 2, 2024

Always do a great job!

Christopher Pinnegar Feb 2, 2024

Awsome service

John Jan 1, 2024

Great place. Brian was very good to deal with.

Brad Summers Jan 1, 2024

I am very impressed with the customer service at Gurr Autopro. They not only did a great job of fixing my vehicle but did the extra research that was needed for my son’s 1996 Impala. They always go the extra mile. Thank you!!!!

Rhonda Prong Jan 1, 2024

Great experience with Gurr Auto- We brought in our Gwagon which is not an easy vehicle to work on. They were thorough, honest, & upfront. Jessie communicated with us the entire time & besides being very friendly she herself is very knowledgeable about vehicles & understood how to convey to us what was going on throughout the repairs. Highly recommend- will be a repeat customer the next time we have any issues with our vehicles.

Ashlee Reed Jan 1, 2024

Clean and welcoming

Favor Onyekwere Dec 12, 2023

Amazing people to deal with. Best experience I have had with any garage

Scott Lester Dec 12, 2023

Treat and pay their staff well, great service, great work, love their mechanics videos of what is wrong so I can make informed choices.

Ashley Park Dec 12, 2023

More than willing to explain your service work in detail. Always follows up on customer satisfaction! Always gives your vehicle a total inspection and generates an itemized list of actions.

Robert Creed Aug 8, 2021

Brian was very pleasant and easy to deal with. Thank you Brian!

Karina Hopkins Nov 11, 2023

Absolutely amazing service by this place. They don't upsell like dealerships try to and fix what needs to be fixed. Brian is very nice and pleasant to deal with. I will be bringing my truck back for all future services.

Stephen McInnis Nov 11, 2023

Great experience .. Our 10 year old Volvo now runs and drives like a new car!!...thanks again for a great service ..I will be back!! Bob

bob morse Nov 11, 2022

Had the best experience at Gurr Auto. Friendly , helpful and transparent about what vehicle needs and what can wait .

Karen Pypstra Nov 11, 2023

Really good

peta harder Nov 11, 2023

Super fast, fairly priced and amazing customer service. Definitely recommend for any of your automotive needs.

Liam Tomes Nov 11, 2023