Welcome to Gurr Auto

While driving down from North Bay I had trouble with my mini Cooper the folks at Gurr Auto were the most helpful people I’ve ever experienced thank you so much for all you did for me.

Nancy Chevalier Nov 11, 2022

Great place to take care of your vehicle.. professional and honest team. Thank you

Y S Nov 11, 2022

Great experience .. Our 10 year old Volvo now runs and drives like a new car!!...thanks again for a great service ..I will be back!! Bob

bob morse Nov 11, 2022

Thank you Gurr Auto. I went in to have my winter tires put on and was having a problem with a headlight. They replaced the bulb but also found a few corroded fuses which were also affecting the lights. I always know that the will do a thorough job and that when I leave me car will be safe. Thanks so much for another great service!!

lnautty Apr 4, 2022

This was my first experience with Gurr Auto. I brought in my Mercedes GLE 400 (2018) for my scheduled maintenance. The dealer wanted to charge a fortune, however Gurr Auto has a different approach to this which saved me a lot on the service. They did a complimentary check of everything listed in the service an only addressed what was required. They were also extremely pleasant to deal with. I would highly recommend Gurr Auto.

Mohammed Halabi Oct 10, 2022

Excellent and professional service with 360 degree vehicle check. Highly recommended for any sort of auto service. Thanks

Nitish Chander Sharma Oct 10, 2022

Gurr are always proactive with maintenance giving the customer a heads up on what is coming up. Explains repairs /maintenance and why they need to be done. Gurrs genuinely cares about their customers and their vehicles 😁

Jennifer Barnes Oct 10, 2022

I was extremely satisfied with the service at Gurr Auto, they really take good care of your car.

Eric Sona Oct 10, 2022

Amazing shop. Great customer service

Now Thats Crazy Sep 9, 2022

If you drive a car, it’s going to require some kind of maintenance and/or repair no matter what the brand. Some issues are annoying (“Check Engine” light) while others will drain your wallet (Think transmission repairs or electrical gremlins). As a rest of those interventions by garages whether they be independent or dealer, we, as consumers, often have horror stories to tell about invoices way over estimates, unexpected repairs, miscommunication, inaccurate diagnoses, or faulty parts… However this review for Gurr Auto is not, shockingly, a horror story. In fact, it is quite the opposite. If you’re looking for grief, you can stop reading. Instead, this review is about impeccable service, professionalism, caring, obsessive attention to detail, incredible communication, friendliness, thoroughness and commitment - things in my over 50 years of car ownership thought really didn’t exist, except in ads. But they do. Right in St. Thomas. Right at Gurr Auto. My Porsche (aptly named “Princess”) received the best service I’ve ever experienced for just an oil change and brake fluid flush. You would have thought she was royalty…

George Harrod Sep 9, 2022

Service is very efficient!! Reception friendly. My expectations were met. I had my vehicle serviced more than once and each time I was so impressed with their commitment of keeping me informed .

Kerry Van Schip Sep 9, 2022

EXCELLENT service. You will not be disappointed.

Neil Cooney Sep 9, 2022

In a panic and referred by a friend I called and was seen same day. They fixed the emergent problem. Used their shuttle service. Wonderful, kind, efficient, knowledgeable and so helpful. I will definitely be using this top notch team for any future auto assistance. Very thankful to the team!!

Kellz Sep 9, 2022

Amazing, fast, friendly service. They always go the extra mile!

mklathom Aug 8, 2022

From the moment you enter Gurr Auto, you are met with the biggest welcome. The complete service offered to me and to that of both my cars is by far the best I've ever experienced since dealing with auto repair shops. I'm never dissatisfied and they always deliver.

Steve Wint Aug 8, 2022

Wonderful Experience at Gurr Auto. New to town and was looking for a new auto shop to take my business. The level of care from their customer service staff was excellent (Shout out Jessie), their free inspection of my vehicle was thorough,with pictures of all the items that needing to be addressed (perfect for a person who doesn’t know a thing about vehicles like myself). This made me feel comfortable that the repairs I needed completing were legitimate, and helped prioritize which were the most urgent. Would absolutely recommend if you are looking for a new place to care for your cars.

William Trudgen Aug 8, 2022

Have only taken my vehicle in twice, but was very impressed by the crew at Gurr Auto. From the very first interaction, you can tell they care about earning (and keeping!) your business. Never shy to answer questions, provide lots of evidence and explanation for recommendations on your vehicle. Centrally located (not going to lie--one of my biggest reasons for trying them out at first). Really happy so far. Can't see myself going elsewhere.

Aidan Hennebry Aug 8, 2022

I never write reviews, but I had such a good experience with this company that I’m taking the time out of my day to share my experience. The staff were super friendly, brought me in for service on a same-day request, offered me their shuttle service, and actually identified an issue with a part that I had “serviced” 6 weeks prior from a different shop. This place is knowledgeable and fairly priced. I’ll be using this company again in the future.

Thomas Charbonneau Aug 8, 2022

I would like to thank the team at Gurr Auto for their professional work ethics and service. My car had to go in for several repairs and they would phone me each time to ask for permission to proceed with anything. They also send an up to date analysis of repairs with pictures. The pickup and drop off service was appreciated. I would highly recommend.

Lynn Balkwill Aug 8, 2022

Just moved to St. Thomas recently and it’s been my first time dealing with GURR AUTO, the service was really awesome, they know what they are doing, will definitely go back again.

jubin baby Aug 8, 2022

I am a first time client of Gurr Auto and I am very impressed with all aspects of this business. The ladies at the front desk are very welcoming and knowledgeable. They are not pushy at all and explain everything thoroughly. The system that they use gives you a full report of your vehicle and checks in with you before anything is completed is beyond impressive. You know at all times what is happening with the vehicle and how much the cost is. The shop and reception is very tidy and organized, you can clearly see this business takes pride in their work. I will absolutely return and refer others here. The service is like no other.

K M Jul 7, 2022

Very nice front desk staff and the mechanics were very knowledgeable and friendly!😁

Austin Jul 7, 2022

A great clean by these ladies. I have had many cleaning people in the past and they are at the top!

Nicole Duquette Jul 7, 2022

Best Service and Professionalism! Go Beyond!!! I brought my car there for inspection. It was an hour long and they sent me a report with all the necessary details of the car. To my surprise, they charged me NO FEE for that , I asked why would anyone does that, and they said "Because we care". I'm simply speechless at this gesture and their kindness. Many thanks to John and Suzanne whom I talked to yesterday 😌

Rosa Truong Jul 7, 2022

Gurr has shuttle services which is very nice for a small town in St Thomas. Gurr automotive staff are very nice and knowledgeable. They will do a voluntary free inspections on your car and recommended what need to be done or service. They provide you with quote. They do not pressure you and they are very understanding. I highly recommend Gurr auto services. Thanks

HB Jul 7, 2022

Emergency squeez in and fixed us up quickly.

Andre Reymer Jun 6, 2022

Always professional service...long time customer and very satisfied!

mark pineau Sep 9, 2019

Friendly and professional staff. A good service experience.

Ken Wimbush May 5, 2019

Gurr Auto offers exceptional service. I highly recommend them for your auto care. Staff were friendly & attentive & kept me updated as the service was being provided. I was sent a detailed breakdown of the repairs that were required (on my brakes), as well as additional repairs recommended but optional, and some that I should address in the future. I received a thorough inspection and all parts were itemized and included photos taken from my car. This was very helpful. As a first time customer here, I’m very glad I chose Gurr Auto.

Mary-Ellen McKay May 5, 2022

When I first arrived at Gurr I was met by Suzanne. She explained what would happen and approx how long it should take. Within that time frame she called me with the diagnostic results explaining what was nessary for safety reasons, what was recommended and what might be left for a later date. I choose to do all the work. The repairs were completed ahead of time and cost less than originally quoted. Needless to say I am completely happy with the service and interaction with everyone at Gurr Auto. They are my go to auto care specialists here.

Rob Gaskell May 5, 2022

They were friendly and efficient. I only had an oil change completed so I choose 4 stars. I will definitely use Gurr for all my service needs going foward. Which I am sure will be a 5 star review!

Diana Drabick May 5, 2022

The owners take great care of your vehicle. They go above & beyond. They even greased my driver side door when they noticed it squeaking. They reviewed with me what services they provided. I really like that they take pictures of everything before & after then email you a full report. They never do any repairs without reviewing it with you first. I really appreciate that they treat me like a individual. Their customer service is amazing. I highly recommend them for you vehicle needs.

Linda van der Linde May 5, 2022

I recommend this business place to anyone looking for a trustworthy automotive shop. The use of photos to show the client car parts needing repairs and the detailed recommendations - with pricing included - is so great! The owners are friendly and care about offering the best service possible. They clearly value their customers and make sure you leave happy and satisfied. I’ve brought my cars to different shops in St. Thomas over the years and this one is without a doubt the best.

Genevieve Morin Apr 4, 2022

John an Suzanne Gurr have been servicing our car for a number of years now and they always go over and above to get to heart of the problem and fix our vehicle. Their technicians work hard to diagnose and they explain the situation and Suzanne Gurr always follows up to make sure that all is well after servicing. I highly recommend using their shop to keep your vehicle in tip top shape.

Maureen Barendregt Apr 4, 2022

Information given was great. Repairs tomorrow.

Randy T. Killey Apr 4, 2022

I highly recommend Gurr auto! My first time ever taking my car to a body shop instead of my family helping me do it and I was very nervous. As soon as I talked to Suzanne at the front desk she knew exactly what she was talking about, was very thorough and extremely nice. I was consistently updated about the status of my car, prices, and when it was going to be done. They made repairs extremely quick and made sure that I was okay with rides and etc. The prices are very reasonable for the work that is getting done. They even give gift bags to clients who are new, which goes to show that they value and appreciate their costumers. Extremely happy with their service!

stacey robertson Mar 3, 2022

Hi I just want to say thank you for looking after my Mercedes. John and Suzanne Does a great job. John is one of the finest Mechanics I’ve ever seen. Big thank you to the whole team. Would 100% recommend to anyone who needs their auto repaired at a reasonable rate. They have financing options, and multiple courtesy cars and many other features that makes this place by far more convenient than any other mechanic and that’s why I drive from London to St Thomas every time my car needs some work Done even if it is just an oil change.

Toju Jose Mar 3, 2022

Fast reliable service, met all expectations. Would definitely recommend

Souha Vorn Mar 3, 2022

Gurr went above and beyond for us. We have 3 little kids so its a challenge at times to make appointments for car service. They picked up and dropped off the car. Unbelievable! Who does that? What a great help that was for us

Rodney Kangaloo Mar 3, 2022

I am so very impressed with our service today! Thank you Suzanne and crew for excellent customer service and taking great care of my baby lol

Heidi B. Feb 2, 2022