Welcome to Gurr Auto

I want to give special thanks to Jessie at the front desk for being so sweet and kind and explaining everything and thorough. I also want to give a big thank you to the Mechanic John for helping me out! If I could give more then 5 stars I would !

Kristen Beech Mar 3, 2023

Very efficient and helpful. They managed to squeeze my son's car tire leak before the end of the day and impending overnight snowstorm. Very happy with Gurr!

Peter Mar 3, 2023

Always professional service...long time customer and very satisfied!

mark pineau Sep 9, 2019

I was given the worst case scenario(engine failed) when I brought my car in for a diagnostic, the customer service & support from here was absolutely incredible!! They showed empathy, support & trust through the entire process. Extremely glad & appreciative that I chose gurr auto for my vehicle needs. Thank you so much! Definitely recommend

Ashley Gordon Mar 3, 2023

Quite good service overall. Professional and organized, fair and reasonable.

J.B. Mays Feb 2, 2023

From the moment you enter Gurr Auto, you are met with the biggest welcome. The complete service offered to me and to that of both my cars is by far the best I've ever experienced since dealing with auto repair shops. I'm never dissatisfied and they always deliver.

Steve Wint Aug 8, 2022

Gurr auto shop is amazing! They fixed my car fast and provided me with a ride to come pick it up as I had no one else at the time ! In fact I had a bad vibration in the brake peddle and now it's barely there! Thanks Gurr Auto !

Betty Cher Feb 2, 2023

Gurr auto always goes above and beyond in terms of service. They are accommodating with their scheduling and always pleasant to deal with.

Ian Lopez Feb 2, 2023

Great place!! Always a pleasure to work with Suzanne and her team. Very honest, and reasonable prices.

Rich Clark Feb 2, 2023

Absolutely fantastic service! After checking on line I decided to try Gurr Auto. I needed a battery replacement & my electrical checked. Suzanne had my vehicle in the shop immediately at 4:30 pm ,30 minutes from closing. The next day my car had an 80 point inspection & by 3:30 pm I was on the road! If I could give 10 stars I would! The shop is spotless & my car has never run better ! I’m going to tell everyone about the ultimate client experience!

Nelson Conroy Feb 2, 2023

After dealing with many garages I can't recommend these people enough. The honesty and integrity was something I have rarely seen in this industry for years. No matter what type of car I own in the future, this is the garage I'm going to!!

Jeff Lewis Feb 2, 2023

My vehicle battery suddenly died on me. I contacted Gurr Auto and spoke with Jesse about the issue. They got my vehicle in for repair within the hour and had everything done the same day. Jesse was great with communicating to me what issues were discovered and recommended repairs. Despite having to drop unexpected money on my vehicle, my experience with the team at Gurr Auto was great.

Iain Downes Feb 2, 2023

John an Suzanne Gurr have been servicing our car for a number of years now and they always go over and above to get to heart of the problem and fix our vehicle. Their technicians work hard to diagnose and they explain the situation and Suzanne Gurr always follows up to make sure that all is well after servicing. I highly recommend using their shop to keep your vehicle in tip top shape.

Maureen Barendregt Apr 4, 2022

I've been going to Gurr Auto for about two years now and every time we go it is a great experience! This is a nice family owned shop with a very warm and inviting vibe. I've taken both my cars here and have had no problems with any work that was done. If you are looking for a new shop to go to, definitely give them a try. You wont be disappointed. :) Thank you Suzanne, John and Jessie. Keep it up!

Alexander Isakovic Jul 7, 2021

I changed the oil twice and I am satisfied. At the second oil change I also did a tire rotation which was $10 more expensive than in CT. I think $40 for tire rotation is a bit much.

Andrew Firek Nov 11, 2022

While driving down from North Bay I had trouble with my mini Cooper the folks at Gurr Auto were the most helpful people I’ve ever experienced thank you so much for all you did for me.

Nancy Chevalier Nov 11, 2022

Great place to take care of your vehicle.. professional and honest team. Thank you

Y S Nov 11, 2022

Great experience .. Our 10 year old Volvo now runs and drives like a new car!!...thanks again for a great service ..I will be back!! Bob

bob morse Nov 11, 2022

Thank you Gurr Auto. I went in to have my winter tires put on and was having a problem with a headlight. They replaced the bulb but also found a few corroded fuses which were also affecting the lights. I always know that the will do a thorough job and that when I leave me car will be safe. Thanks so much for another great service!!

lnautty Apr 4, 2022

This was my first experience with Gurr Auto. I brought in my Mercedes GLE 400 (2018) for my scheduled maintenance. The dealer wanted to charge a fortune, however Gurr Auto has a different approach to this which saved me a lot on the service. They did a complimentary check of everything listed in the service an only addressed what was required. They were also extremely pleasant to deal with. I would highly recommend Gurr Auto.

Mohammed Halabi Oct 10, 2022

Excellent and professional service with 360 degree vehicle check. Highly recommended for any sort of auto service. Thanks

Nitish Chander Sharma Oct 10, 2022

Gurr are always proactive with maintenance giving the customer a heads up on what is coming up. Explains repairs /maintenance and why they need to be done. Gurrs genuinely cares about their customers and their vehicles 😁

Jennifer Barnes Oct 10, 2022

I was extremely satisfied with the service at Gurr Auto, they really take good care of your car.

Eric Sona Oct 10, 2022

Amazing shop. Great customer service

Now Thats Crazy Sep 9, 2022

If you drive a car, it’s going to require some kind of maintenance and/or repair no matter what the brand. Some issues are annoying (“Check Engine” light) while others will drain your wallet (Think transmission repairs or electrical gremlins). As a rest of those interventions by garages whether they be independent or dealer, we, as consumers, often have horror stories to tell about invoices way over estimates, unexpected repairs, miscommunication, inaccurate diagnoses, or faulty parts… However this review for Gurr Auto is not, shockingly, a horror story. In fact, it is quite the opposite. If you’re looking for grief, you can stop reading. Instead, this review is about impeccable service, professionalism, caring, obsessive attention to detail, incredible communication, friendliness, thoroughness and commitment - things in my over 50 years of car ownership thought really didn’t exist, except in ads. But they do. Right in St. Thomas. Right at Gurr Auto. My Porsche (aptly named “Princess”) received the best service I’ve ever experienced for just an oil change and brake fluid flush. You would have thought she was royalty…

George Harrod Sep 9, 2022

Service is very efficient!! Reception friendly. My expectations were met. I had my vehicle serviced more than once and each time I was so impressed with their commitment of keeping me informed .

Kerry Van Schip Sep 9, 2022

EXCELLENT service. You will not be disappointed.

Neil Cooney Sep 9, 2022

In a panic and referred by a friend I called and was seen same day. They fixed the emergent problem. Used their shuttle service. Wonderful, kind, efficient, knowledgeable and so helpful. I will definitely be using this top notch team for any future auto assistance. Very thankful to the team!!

Kellz Sep 9, 2022

Amazing, fast, friendly service. They always go the extra mile!

mklathom Aug 8, 2022

Wonderful Experience at Gurr Auto. New to town and was looking for a new auto shop to take my business. The level of care from their customer service staff was excellent (Shout out Jessie), their free inspection of my vehicle was thorough,with pictures of all the items that needing to be addressed (perfect for a person who doesn’t know a thing about vehicles like myself). This made me feel comfortable that the repairs I needed completing were legitimate, and helped prioritize which were the most urgent. Would absolutely recommend if you are looking for a new place to care for your cars.

William Trudgen Aug 8, 2022

Have only taken my vehicle in twice, but was very impressed by the crew at Gurr Auto. From the very first interaction, you can tell they care about earning (and keeping!) your business. Never shy to answer questions, provide lots of evidence and explanation for recommendations on your vehicle. Centrally located (not going to lie--one of my biggest reasons for trying them out at first). Really happy so far. Can't see myself going elsewhere.

Aidan Hennebry Aug 8, 2022

I never write reviews, but I had such a good experience with this company that I’m taking the time out of my day to share my experience. The staff were super friendly, brought me in for service on a same-day request, offered me their shuttle service, and actually identified an issue with a part that I had “serviced” 6 weeks prior from a different shop. This place is knowledgeable and fairly priced. I’ll be using this company again in the future.

Thomas Charbonneau Aug 8, 2022

I would like to thank the team at Gurr Auto for their professional work ethics and service. My car had to go in for several repairs and they would phone me each time to ask for permission to proceed with anything. They also send an up to date analysis of repairs with pictures. The pickup and drop off service was appreciated. I would highly recommend.

Lynn Balkwill Aug 8, 2022

Just moved to St. Thomas recently and it’s been my first time dealing with GURR AUTO, the service was really awesome, they know what they are doing, will definitely go back again.

jubin baby Aug 8, 2022

I am a first time client of Gurr Auto and I am very impressed with all aspects of this business. The ladies at the front desk are very welcoming and knowledgeable. They are not pushy at all and explain everything thoroughly. The system that they use gives you a full report of your vehicle and checks in with you before anything is completed is beyond impressive. You know at all times what is happening with the vehicle and how much the cost is. The shop and reception is very tidy and organized, you can clearly see this business takes pride in their work. I will absolutely return and refer others here. The service is like no other.

K M Jul 7, 2022

Very nice front desk staff and the mechanics were very knowledgeable and friendly!😁

Austin Jul 7, 2022

A great clean by these ladies. I have had many cleaning people in the past and they are at the top!

Nicole Duquette Jul 7, 2022

Best Service and Professionalism! Go Beyond!!! I brought my car there for inspection. It was an hour long and they sent me a report with all the necessary details of the car. To my surprise, they charged me NO FEE for that , I asked why would anyone does that, and they said "Because we care". I'm simply speechless at this gesture and their kindness. Many thanks to John and Suzanne whom I talked to yesterday 😌

Rosa Truong Jul 7, 2022

Gurr has shuttle services which is very nice for a small town in St Thomas. Gurr automotive staff are very nice and knowledgeable. They will do a voluntary free inspections on your car and recommended what need to be done or service. They provide you with quote. They do not pressure you and they are very understanding. I highly recommend Gurr auto services. Thanks

HB Jul 7, 2022

Emergency squeez in and fixed us up quickly.

Andre Reymer Jun 6, 2022

Friendly and professional staff. A good service experience.

Ken Wimbush May 5, 2019

Gurr Auto offers exceptional service. I highly recommend them for your auto care. Staff were friendly & attentive & kept me updated as the service was being provided. I was sent a detailed breakdown of the repairs that were required (on my brakes), as well as additional repairs recommended but optional, and some that I should address in the future. I received a thorough inspection and all parts were itemized and included photos taken from my car. This was very helpful. As a first time customer here, I’m very glad I chose Gurr Auto.

Mary-Ellen McKay May 5, 2022

When I first arrived at Gurr I was met by Suzanne. She explained what would happen and approx how long it should take. Within that time frame she called me with the diagnostic results explaining what was nessary for safety reasons, what was recommended and what might be left for a later date. I choose to do all the work. The repairs were completed ahead of time and cost less than originally quoted. Needless to say I am completely happy with the service and interaction with everyone at Gurr Auto. They are my go to auto care specialists here.

Rob Gaskell May 5, 2022