Welcome to Gurr Auto

Nicest staff and informative. Put my little Subaru through the ringer this summer with 23,000 kilometers since mothers day all across Canada. Issues with Issues and they delt with the most important and gave great advice on what needs to be paid close attention to. Unfortunately it was the transmission. Devil. I got alot of great experiences with my car. But finally I know what the major issue was and I can decide if a repair like that is worth it.

daniel ward Sep 9, 2023

I've been going here for a few years now because of the great service, great technicians, great owners! I bring both my cars from London here because of the professionalism, knowledge and honesty they deliver each and everytime. Highly recommend for both European or Domestic vehicles. You won't be disappointed! See you in the Spring.

Sasha Zajkovski Jan 1, 2021

Always fantastic service. Even providing transport while simply dropping in for a tire repair- which was incidentally done for free due to their excellent rewards program. Would recommend to anyone

Richard Locke Aug 8, 2023

Great service and feedback on my vehicle throughout the entire process

Tim Parker Aug 8, 2023

Highly professional group of techs and service advisors. They send you a video report and detailed recommendations for your vehicle. Definitely feels like a trustworthy place to bring your vehicle. Will be returning again! Thanks!

Bob Dhillon Aug 8, 2023

Awesome place they did my pick up on friday with new Rims and Tires with leveling kit. Looks amazing will be sending ppl there. Thsnks again

neil mcreadie Jul 7, 2023

Great place to service my tesla model 3. Costumer service is amazing, cant say anything bu good things!

geiler puerto Jul 7, 2023

Well all of those 5 star reviews are well deserved. They are thorough, honest, and send you a video of what needs to be done on your car. They even throw in a little gift bag of goodies for new customers. Both women are extremely nice and personable, the establishment is clean, and they have earned my trust. They caught a puddle on the parking lot where my car was parked, checked the security camera to find out which car might have left the puddle, and called me back to make sure everything was okay and that there wasn't an oil leak they didn't catch when doing the diagnostic. They discovered it was something simple and nothing to worry about (there's that honesty again), but I was impressed with their thoroughness and concern with my car. A true business gem in St. Thomas.

Elizabeth Giffin St John Jul 7, 2023

Just got my car certified at this location and am more than happy with my service! They are priced really reasonably and get you in in a timely manner. Jessie was friendly and awesome and went through everything with me. They even cleaned the inside and outside of the car for me when they had extra time! Couldn't recommend them more.

CourtneyT147 Jun 6, 2023

Just had an awesome experience with Gurr Auto Very friendly and courteouos Exolained in detail everything i had requested ti be done Checked to see if i wanted other things done to my vehicle and were very accomodating in their analysis Looking forward to dealing with them.They went above and beyond in their service Thanks to Susanne and all the staff!

Douglas Ross Jun 6, 2023

Had them do some work on my Range Rover. Great service and communication overall.

jay foss Jun 6, 2023

This place was awesome! Every step of the way they put in the effort to earn your business and complete confidence. I will 100% be going back there and would recommend them to anyone. I was certain I need my rear brakes completely replaced and they said no just a service and showed me how much brake pad was actually left. They also send you a video to show you what’s going on with your vehicle. Can’t recommend them enough!

Elizabeth R May 5, 2023

Very helpful, great people!

Madison Wilcox May 5, 2023

the mechanic did testing on the whole vehicle and cleaned the engine and oil change and sensors.they are fantastic people to deal with.professional and high quality work. highly recommend this auto repair shop to everyone with vehicle problems to get more life out of your vehicle.

diane brindley May 5, 2023

I had a leak somewhere in my brakes and I liked how they not only found it but sent me a video explaining what had happed. My experience was very professional and their communication was awesome, I will go back and highly recommend!

N White Apr 4, 2023

I’m very impressed with the quality of service at Gurr Auto during my recent brake pad replacement. They explained what needed to be done and gave me a choice of 3 levels of pad quality to choose from and the pricing for each. I then sat in a very clean and comfortable waiting room until my car was done. I was pleasantly surprised to not find any greasy hand prints in my car when I I got in to leave, unlike the experience I had a few years ago at a new car dealership no less!! All I found was the complimentary popcorn everyone gets after a service which was a hit with my kids! Thank you very much to the friendly staff at Gurr Auto, I will definitely be back.

Brian Mchugh Apr 4, 2023

My van needed some repairs recently. The inspection was thorough, the estimate given was the exact amount paid in the end and the customer service was top notch! Thanks for all your help!

Lindsay butler Mar 3, 2023

Have been taking my van here for a year now and have been thrilled with the service. Easy to work with, incredibly friendly, very informative, not pushy at all, reasonably priced, centrally located. Will keep coming here for years to come

Aidan Hennebry Mar 3, 2023

I want to give special thanks to Jessie at the front desk for being so sweet and kind and explaining everything and thorough. I also want to give a big thank you to the Mechanic John for helping me out! If I could give more then 5 stars I would !

Kristen Beech Mar 3, 2023

Very efficient and helpful. They managed to squeeze my son's car tire leak before the end of the day and impending overnight snowstorm. Very happy with Gurr!

Peter Mar 3, 2023

Always professional service...long time customer and very satisfied!

mark pineau Sep 9, 2019

I was given the worst case scenario(engine failed) when I brought my car in for a diagnostic, the customer service & support from here was absolutely incredible!! They showed empathy, support & trust through the entire process. Extremely glad & appreciative that I chose gurr auto for my vehicle needs. Thank you so much! Definitely recommend

Ashley Gordon Mar 3, 2023

Quite good service overall. Professional and organized, fair and reasonable.

J.B. Mays Feb 2, 2023

From the moment you enter Gurr Auto, you are met with the biggest welcome. The complete service offered to me and to that of both my cars is by far the best I've ever experienced since dealing with auto repair shops. I'm never dissatisfied and they always deliver.

Steve Wint Aug 8, 2022

Gurr auto shop is amazing! They fixed my car fast and provided me with a ride to come pick it up as I had no one else at the time ! In fact I had a bad vibration in the brake peddle and now it's barely there! Thanks Gurr Auto !

Betty Cher Feb 2, 2023

Gurr auto always goes above and beyond in terms of service. They are accommodating with their scheduling and always pleasant to deal with.

Ian Lopez Feb 2, 2023

Great place!! Always a pleasure to work with Suzanne and her team. Very honest, and reasonable prices.

Rich Clark Feb 2, 2023

Absolutely fantastic service! After checking on line I decided to try Gurr Auto. I needed a battery replacement & my electrical checked. Suzanne had my vehicle in the shop immediately at 4:30 pm ,30 minutes from closing. The next day my car had an 80 point inspection & by 3:30 pm I was on the road! If I could give 10 stars I would! The shop is spotless & my car has never run better ! I’m going to tell everyone about the ultimate client experience!

Nelson Conroy Feb 2, 2023

After dealing with many garages I can't recommend these people enough. The honesty and integrity was something I have rarely seen in this industry for years. No matter what type of car I own in the future, this is the garage I'm going to!!

Jeff Lewis Feb 2, 2023

My vehicle battery suddenly died on me. I contacted Gurr Auto and spoke with Jesse about the issue. They got my vehicle in for repair within the hour and had everything done the same day. Jesse was great with communicating to me what issues were discovered and recommended repairs. Despite having to drop unexpected money on my vehicle, my experience with the team at Gurr Auto was great.

Iain Downes Feb 2, 2023

John an Suzanne Gurr have been servicing our car for a number of years now and they always go over and above to get to heart of the problem and fix our vehicle. Their technicians work hard to diagnose and they explain the situation and Suzanne Gurr always follows up to make sure that all is well after servicing. I highly recommend using their shop to keep your vehicle in tip top shape.

Maureen Barendregt Apr 4, 2022

I've been going to Gurr Auto for about two years now and every time we go it is a great experience! This is a nice family owned shop with a very warm and inviting vibe. I've taken both my cars here and have had no problems with any work that was done. If you are looking for a new shop to go to, definitely give them a try. You wont be disappointed. :) Thank you Suzanne, John and Jessie. Keep it up!

Alexander Isakovic Jul 7, 2021

I changed the oil twice and I am satisfied. At the second oil change I also did a tire rotation which was $10 more expensive than in CT. I think $40 for tire rotation is a bit much.

Andrew Firek Nov 11, 2022

While driving down from North Bay I had trouble with my mini Cooper the folks at Gurr Auto were the most helpful people I’ve ever experienced thank you so much for all you did for me.

Nancy Chevalier Nov 11, 2022

Great place to take care of your vehicle.. professional and honest team. Thank you

A A Nov 11, 2022

Great experience .. Our 10 year old Volvo now runs and drives like a new car!!...thanks again for a great service ..I will be back!! Bob

bob morse Nov 11, 2022

Thank you Gurr Auto. I went in to have my winter tires put on and was having a problem with a headlight. They replaced the bulb but also found a few corroded fuses which were also affecting the lights. I always know that the will do a thorough job and that when I leave me car will be safe. Thanks so much for another great service!!

lnautty Apr 4, 2022

This was my first experience with Gurr Auto. I brought in my Mercedes GLE 400 (2018) for my scheduled maintenance. The dealer wanted to charge a fortune, however Gurr Auto has a different approach to this which saved me a lot on the service. They did a complimentary check of everything listed in the service an only addressed what was required. They were also extremely pleasant to deal with. I would highly recommend Gurr Auto.

Mohammed Halabi Oct 10, 2022

Excellent and professional service with 360 degree vehicle check. Highly recommended for any sort of auto service. Thanks

Nitish Chander Sharma Oct 10, 2022

Gurr are always proactive with maintenance giving the customer a heads up on what is coming up. Explains repairs /maintenance and why they need to be done. Gurrs genuinely cares about their customers and their vehicles 😁

Jennifer Barnes Oct 10, 2022

I was extremely satisfied with the service at Gurr Auto, they really take good care of your car.

Eric Sona Oct 10, 2022

Amazing shop. Great customer service

Now Thats Crazy Sep 9, 2022

If you drive a car, it’s going to require some kind of maintenance and/or repair no matter what the brand. Some issues are annoying (“Check Engine” light) while others will drain your wallet (Think transmission repairs or electrical gremlins). As a rest of those interventions by garages whether they be independent or dealer, we, as consumers, often have horror stories to tell about invoices way over estimates, unexpected repairs, miscommunication, inaccurate diagnoses, or faulty parts… However this review for Gurr Auto is not, shockingly, a horror story. In fact, it is quite the opposite. If you’re looking for grief, you can stop reading. Instead, this review is about impeccable service, professionalism, caring, obsessive attention to detail, incredible communication, friendliness, thoroughness and commitment - things in my over 50 years of car ownership thought really didn’t exist, except in ads. But they do. Right in St. Thomas. Right at Gurr Auto. My Porsche (aptly named “Princess”) received the best service I’ve ever experienced for just an oil change and brake fluid flush. You would have thought she was royalty…

George Harrod Sep 9, 2022